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Q: How do I know which package is right for me?
A: Think about your biggest pain point. If you need ongoing help with day-to-day admin (calendar, inbox, files), start with Business Essentials. If your website/socials feel outdated, go with Digital Refresh. If you’re overwhelmed by systems and processes, choose Workflow Optimization. And if you’re not sure, we’ll help you decide during the free discovery call.

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Q: Do you only work with Dayton businesses?
A: While we’re proudly based in Dayton, Ohio, we serve clients nationwide. Everything from calendar management to digital refreshes can be done virtually — so no matter where you’re located, we can support you.

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Q: What if I just need a few hours of help?
A: No problem! We offer hourly support:

• $35/hr for admin tasks

• $50/hr for technical/digital optimization

 

This is a great way to test things out before committing to a package.

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Q: How do payments work?
A: Payments are handled securely online through credit/debit card, PayPal, or Apple Pay. You can choose one-time or monthly billing, and you’ll receive an automated receipt for your records.

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Q: Is there a contract or long-term commitment?
A: No long-term contracts required. Packages are month-to-month or project-based, with the flexibility to pause or upgrade as your needs change.

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Q: What’s included in the free discovery call?
A: In 20 minutes, we’ll talk about your goals, your pain points, and what’s eating up your time. Then we’ll recommend the package that fits best. It’s a no-pressure conversation designed to give you clarity.

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Q: How quickly can we start?
A: Most clients are onboarded within 3–5 business days of signing up. As soon as payment is processed, you’ll receive a Welcome Packet and we’ll schedule your kickoff session.

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Q: What if I need something outside the package?
A: We’re flexible. If you need extra tasks done, we can either add hours at the hourly rate or customize a package just for you.

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